Posts tagged consumer woes
Why I canceled my GameFly membership
Dec 12th
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It’s happened to the best of us. Even the most cautious consumer has acted in a moment of passion and purchased a game that wasn’t a sure-fire hit. Oh sure, it boasts of a lengthy single-player campaign and robust online features, but who can say for sure? Emboldened by an opportunity to discover a potential diamond in the rough, you purchase the game and head home without a shadow of a doubt that you’re in for anything but a great time.
But just ten minutes after tearing off the shrinkwrap and unceremoniously tossing the manual aside (“seriously, who reads things?”), it dawns on you: This single-player campaign certainly is lengthy, but only in the why-won’t-this-horrible-game-just-be-over sense of the word. Those robust online features amount to a half-dozen variations on deathmatch that, between the crippling lag issues and a total dearth of players with whom to compete, add up to zero enjoyment.
Sixty hard-earned American dollars, gone in the blink of an eye. Poof. And all you’ve got to show for it is your shiny new copy of Bionic Commando and a room stacked to the ceiling with your metaphysical shame.
But what else could you do? While it’s dying a slow death at the blood-red hands of Netflix, Blockbuster is only stocking a few of the biggest new releases — meaning sleeper hits and lesser-known titles are impossible to try before buying. Hollywood Video is closing its doors in rapid succession. The last option is GameFly, a Netflix-like subscription service for renting games.
I spent six months with GameFly across a variety of plans, and I ultimately ended up canceling the service with no intention of ever restarting my account. While it may be a fantastic concept on paper, its execution leaves plenty to be desired.